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What happens if my carer gets coronavirus?

If your carer is ill for any reason, you can ask them to provide details of their Curam micro-team. Each carer’s team is formed of other carers that they trust, and that they believe will maintain the same high standards of care that they currently deliver to you. 

You can either choose a replacement carer from their team, or search and message other carers in your area on our site. Please make sure to inform the carer if you are showing any Coronavirus symptoms. 

If you believe that you or someone in your household might have coronavirus and it is not an emergency, call the NHS 111 online. In the case of an emergency, if you need to call an ambulance, dial 999 and inform the call handler if you are presenting any coronavirus symptoms. 

You may then need to self-isolate, or arrange alternative emergency care.