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Should I meet a carer before approving a service agreement?

Yes. We advise that, coronavirus dependent, all clients meet their carers in the care location to discuss the client’s care package before approving a service agreement. 

If an in-person interview cannot happen, we recommend that at the very least you should Skype, WhatsApp or Facetime call a carer before hiring them. All the carers on this platform have either a Skype, WhatsApp or Facetime account.