Curam encourages you to be part of a micro-team that can cover for you when you are sick or on holiday, if your client chooses this option. Members of your micro-team must be Curam carers.
If you are ill and cannot cover a shift, make sure you inform your client as soon as possible and advise them of members of your micro-team.
You should give as much notice as possible to a client if you are planning a holiday and you should try to introduce your micro-team to your clients ahead of your holidays.
However, the choice of who covers your shift is always that of the client and they can choose a different carer to the one you suggest or include in your micro-team.