We use Mangopay to process carer payments. Here’s how to set up your Mangopay account:
From the Curam Carer App, please click the Menu button and click on your profile picture
Scroll down slightly and click “Add details for payments”
Ensure all the details are correct on the Personal Information page, click next
You are then required to upload a copy of your photographic ID (passport or driving licence). Please click the grey upload document box and either take a photo or upload the file from your phone
If your passport is from outside the UK, you will also need to upload proof of address in the UK. (Once uploaded click next)
Please enter your bank account details (note - these are not visible to us)
Click complete and save
You will receive an email to advise whether your account has been set up correctly
Note: The name on your photographic ID must match the name on your Curam account. Also, please ensure your photo is clear and legible – it needs to be perfect or will not be accepted by Mangopay.
If you encounter any issues, please contact us at firstname.lastname@example.org.