Clients pay your invoices via their Curam account. Payments are processed by Mangopay – the secure payment processor we use. You will have to set up your own Mangopay account before you start contracting via the platform.
To be paid on time you need to create your shift invoices in good time and ask the client to approve them before the shift begins.
Payment is released to the carer two working days after the shift ends, if the client pays by card. If the client pays by BACS this could take a further 5 working days.