BackEve Leefe-Griffiths
August 15, 2025
Client: Next Steps Residential Care, Children's Residential Home, Birmingham
Services Needed: Last-minute staffing for a Saturday shift
Found Curam: Via internet search
Key Metrics:
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Signed up: 9:33 AM
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Job Posted: 9:47 AM
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Carer on-site: Within 1 hour of sign-up
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Cost: £17.50/hour (all-inclusive)
Overview
Next Steps Residential Care, a dedicated children's residential home in Birmingham, was faced with a critical challenge when they were unexpectedly let down at short notice by a staff member for a crucial Saturday shift. Ensuring continuous, high-quality care for their residents is paramount, and a last-minute staffing gap posed a significant operational hurdle, affecting both the residential care home and the person in need of care.
The Challenge
On a Saturday morning, Next Steps Residential Care found themselves in urgent need of cover for a 10 AM to 8 PM shift that was about to start. The sudden absence of a key staff member put immediate pressure on their team, threatening the seamless, compassionate care they are committed to providing. They urgently needed a reliable, fast solution to find a qualified professional carer to step in without delay.
The Curam Solution
In their pressing search for a solution, Next Steps Residential Care discovered Curam through an internet search. Recognising the platform's ability to connect with local carers for care homes, emergency care staff, and real-time carer matching, they signed up at 9:33 AM. The process unfolded with impressive efficiency:
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Within minutes of registering, they were able to browse profiles of local available carers near them.
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They promptly messaged several potential candidates and, by 9:47 AM, the urgent 10 AM to 8 PM shift was posted on the platform.
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Curam's efficient system quickly delivered multiple applicants, allowing Next Steps Residential Care to select from a pool of qualified and immediately available care workers.
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They successfully chose and secured a carer with more than 10 years of experience who was able to cover the shift in real-time.
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A transparent service agreement and invoice were instantly generated for £17.50 per hour, inclusive of all add-ons and fees, ensuring complete clarity and no hidden costs.
The Result
Thanks to Curam, Next Steps Residential Care seamlessly navigated what could have been a highly disruptive staffing crisis. Their selected carer was on-site within an hour of the care home signing up to Curam, ensuring peace of mind for both staff and residents in need of care. The speed and efficiency of Curam's platform impressed Next Steps Residential Care, enabling them to maintain their high standards of care delivery even in an unexpected, time-sensitive situation.
Testimonial from Next Steps Residential Care: "Curam was easy to use and allowed us to find an experienced carer to fill a last-minute shift who was working at our care home within an hour of posting a job after just having signed-up."
Next Steps Residential Cares’ experience clearly illustrates Curam's capability to serve as a vital lifeline for care providers, residential care homes, and care businesses facing urgent staffing needs. Whether you're searching for private carers, flexible care staff, or DBS-checked care workers, Curam provides businesses with instant access to experienced, vetted carers, ensuring uninterrupted, high-quality care.
Discover how Curam can help you and your Care Businesses find experienced carers in real-time, learn more here.
