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Daily Care and Genuine Kindness – A Mother’s Story from Manchester

Case studies

Curam Team

January 13, 2026

Daily Care and Genuine Kindness – A Mother’s Story from Manchester

Alison E needed consistent, compassionate support for her son Tim E after years of unreliable agency care. Through Curam, she found Marta R — an experienced disability support carer whose kindness, professionalism and steady presence transformed their daily routine. With personalised care and genuine understanding, Magda became the reliable support they had been searching for.

Key Facts 

Client: Alison E* 

Carer: Marta R* 

Location: Manchester 

Type of Care: Disability support & daily assistance 

Date: 2025 

 

Alison's story 

Alison E was exhausted. Her son Tim E’s physical disabilities meant he needed help both during the day and at night. After several poor experiences with agencies, she’d lost faith. “They’d send someone new each week,” she said. “You never knew who’d show up, sometimes no-one.” 

She and Tim E needed stability and consistency. 

How Curam Helped 

On Curam, Alison E took her time. She used the filters to shortlist carers with the necessary skills. The profiles were detailed and informative– with supporting documentation available on request. Marta R’s stood out — a carer with a warm smile and years of experience in disability support. Her recommendations mentioned words Alison E found reassuring: respectful, kind, thoughtful, goes out of her way....... 

They spoke online and Marta R started the very next day – no delays or intermediaries — two people working things out together.  

The Outcome 

Marta R became part of the team. She had a quiet cheerfulness and knew how to help without overstepping boundaries. Both Alison E and Tim E looked forward to her company as well as her support. 

“Marta R has all the qualities needed to provide exceptional care. She’s dedicated, compassionate, and truly professional.” 
 

*We’re proud to share real stories from our community. To respect privacy, names and personal details have been anonymised.

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