We use Mangopay to process carer payments.
From the Curam Carer App, please click the Menu button and click on your profile picture. Scroll down slightly and click “Add details for payments”. Ensure all the details are correct on the Personal Information page, click next.
You are required to upload a copy of photographic id – Passport or Driving Licence. Your name on your ID MUST match the name on your account. Please click the grey upload document box and either take a photo or upload from your phone. (please ensure the photo is clear – it needs to be perfect or will not be accepted by Mangopay. If your Passport is from outside the UK you will need to also upload proof of address. Once uploaded click next.
Please enter your bank account details (please note these are not visible to us).
Click complete and save.
You will receive an email to advise whether your account has been set up correctly.
Any issues, please contact us.