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Personal profile: I am a young woman with clear leadership skills, ability to perform under pressure and one who view challenges as part of the growth process. I have excellent academic background, strong communication and interpersonal skills; a highly analytical mind and high level of energy a...More Personal profile: I am a young woman with clear leadership skills, ability to perform under pressure and one who view challenges as part of the growth process. I have excellent academic background, strong communication and interpersonal skills; a highly analytical mind and high level of energy and drive with poise to excel in challenging position. Other strong points include being a super achiever, customer services focused, profit oriented, and team player and having eye for detail. KEY SKILLS • Customer focused • Computer literate • Confident and clear telephone manner • Experienced in cash handling • Good communication skills • Good team player • Excellent time keeping WORK HISTORY 2003-2004 Transeuro Healthcare Ltd Support Assistant/Childminding • I assisted patients taking prescribed medications (especially the elderly) and made sure they used it at the right time • Looked after the children when their mothers went to work Jul 2004 – Jan.2005 Insight & Associates Ltd, London – U.K Sales Representative • Actively selling and generating leads for Insight & Associates, by introducing customers to the features and benefits of the product and services available in an informative and attractive way. • Developing customer awareness, knowledge and interest in Insight & Associates products by proactively approaching customers, providing assistance and developing opportunities to increase sales. • Establishing customer’s needs and preferences, offering appropriate service to ensure customer retention and acquisition of business, using available materials and product centres as necessary. 2004-2005 Rock Bottom Clothes Store Sales Assistant • I maintained an orderly work environment in the store on a day-to-day basis and learnt to prioritize my work. • I kept up with time schedules and was punctual when both returning from break and started the working day. • Giving excellent customer services; this involved warm welcoming, advising and answering any enquiries customers had. • I assisted colleagues and the manager with work duties I also worked alongside others to make sure the shop was presentable. • I was partly responsible fore ordered stock therefore made sure there was enough stock on display. It was also my role to keep items in order of size, colour and brand. • By attended to customer who has problem in doing thing that they cannot do by them self 2005- 2006 Phones 4u Limited, London – U.K Sales/Marketing Consultant • In-charge of store’s promotional materials and marketing activities. • Ensuring that all advertising is displayed appropriately and is within regulatory requirements. • Executing marketing plans for the achievement of sales targets. • Sales advisor. 2006-2007 McDonalds Restaurants -UK Crew Member • Attending to customer, by take their order • By working on the till • Shelf filling • Clean and tidy the floor 2007-2008 Accord 21 Health Care Assistant / Support Worker • Working as part of a health care assistant team in order to provide quality care and a support role for health care qualified staff within the community care. • Responsible for maintenance of the ward, assisting elderly people and young children with disability like help them with their washing, dressing, shopping, and cleaning for them 2008-2012 Indoor sorting Royal mail • Sorting items by hand into compartments on a sorting frame • Bagging and labeling mail for its destination • Moving mail around between conveyor belts, loading docks and trolleys • Moving mailbags from cages, sorting mailbags and bundles of mail into cages • Loading and unloading wheeled containers from vehicles to the dispatch areas 2012 – 2013 Mayday health care Support work with learning disabilities • By visiting the client in their home • Doing their personal hygiene • Doing their shopping • By taking them the centre • By help with their feeding • By taking them to the centre Dec 2015 – oct 2016 CORUS Consultants Health care assistant • Working in a residential home • Help with their personal care • Help with feeding • Make report back on their care plan Jan 2017 -Feb 2017 health work exchange Support worker • Cleaning • Cooking • Shopping • Working in the client home Sep 2017 to date Holistic recruiter Care worker/assistant • Going to different care home and residential home • Helping with feeding • Personal hygiene • Going with them to park etc. QUALIFICATIONS Sep 2016- till date Anglia Ruskin University BSc Adult Nursing Sep 2014- July 2016 BTEC Level 3 in health and social care Lambeth college Sep 2011 – June 2012 BTEC National Diploma in Health and Social care Southwark College Bermondsey centre Sep 2010 –June 2011 NOCN level 2 diplomas in progression (QCF) Lambeth college Sep 2008- July2009 Access to Nursing Orpington College Sept2007-July 2008 BTEC First Diploma Health and Social Care Southwark College Bermondsey centre Sept2006- July 2007 BTEC Introductory Diploma Health and Social Care Southwark College Bermondsey centre Sept2005-July2006 Adult Numeracy and Literacy level one Southwark College Bermondsey Centre Sept 2004- July 2005 Edexcel in care entry 3 certificate Lewisham College, Lewisham way • Health and safety Information technology, • Introduction to skill for work, Caring for others • Health emergencies Nov 2003- Feb. 2004 Intensive care and support training course in manual handling Risk assessment July 2002-Sep 2003 Computer Operation, I.T SEP2001-June2002 6 GCSE’s/ O Levels HOBBIES AND INTERESTS I enjoy using the computer to surf the net. Being a social person I enjoy to interact with others well, therefore enjoy social activities like going to the cinema, playing sports like, football, reading and National Issues Analyst which enhance my team playing abilities. I also enjoy travelling and finding about different aspects of the fashion industry.